Deloglasnik - Referent na sprejemu (m/ž) - Ljubljana - Prigo, d.o.o., Brezovica
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Referent na sprejemu (m/ž)

Ljubljana

Application deadline:

  • Prigo, d.o.o., Brezovica

Job description

Referent na sprejemu servisa in trgovine je osrednja kontaktna točka za vsa vprašanja kupcev, zlasti telefonska. Opravlja delo v dveh izmenah. Poskrbi, da so stranke sprejete in posredovane ustreznim oddelkom za podporo strankam:
- sprejme stranko, jo ustrezno napoti, usmeri klic
- skrbi za dokumentacijo, vezano na proces servisa (delovni nalog, faktura, dobropis, dopisi,…)
- sprejema plačila in vodi blagajno
- spremlja plačila
- skrbi za urejeno delavno okolje na sprejemu za stranke
- rešuje probleme in pritožbe v zvezi z dokumentacijo, spremlja zadovoljstvo strank

Requirements

- dobro poznavanje uporabe računalniških programov (MS Office, Internet, elektronska pošta itd.)
- aktivno znanje angleškega in/ali nemškega jezika
- sposobnost jasne komunikacije s strankami

Professional qualification:

V. level – Secondary general, professional and technical education

Work experience:

1-3

Languages:

English (advanced), German (advanced)

Skills:

Word, Excel, Power Point, Outlook, Internet

What we offer

- dvoizmensko, dinamično delo v zabavnem kolektivu s stimulativnim plačilom
- oblika zaposlitve ali sodelovanja: zaposlitev za nedoločen čas
- poskusno delo: 6 mesecev

Job type:

Permanent

Other information

Categories:

Administration

Work regions:

Osrednjeslovenska

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